Effective as of March 1, 2018
What Information We Collect; the Purpose of Collection and Use
We collect the following categories of information.
Contact Information: We collect contact information on our Website from visitors, customers and distributors who wish to obtain information or support, or to purchase our Products. Contact information is provided via browser forms or online order forms, and includes first name, last name, e-mail address, job title, name of the organization, country, state/region and phone numbers (fax, cell and/or landline), technical requirements, and other information necessary for us to properly respond. This contact information is used by our sales, support and Product teams to contact our Website visitors, customers, distributors and agents, as appropriate, so that we can provide the requested information, support or Products.
We collect contact information on our Website from shipping, transport, freight forwarding and other logistics companies, distributors and other channel partners, and “ship to” information for the Products. This contact information is used by our shipping and transportation teams to fulfill Product orders and schedule deliveries.
Billing Information: We collect billing and payment information which may include a purchase order number, an account number, or instructions for wire transfer and/or ACH transfers. When payment is made by credit card, we use third party credit card processors. The billing and payment is used to prepare and send invoices, make and receive payments, and manage accounts.
We may use MS products to create a unique session ID for you (that expires at the end of your session), which captures the language, currency and culture associated with your session, and/or a unique user ID that is associated with your user login name.
Operations: We also collect Website health diagnostics, and technical logging information.
Aggregate Data: In an ongoing effort to better understand our users and the Website, we might analyze your information in aggregate form to operate, maintain, manage, and improve the Website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Products and the Website to current and prospective business partners and to other third parties for other lawful purposes.
Opt-In to Certain Onward Transfers
We will not transfer your personal information to a third party acting as a controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent. We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent. In each instance, please allow us a reasonable time to process your response.
Disclosure to Public Authorities. We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Important Notice to All Non-US Residents. Our servers are located in the US. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Website constitutes your consent to this data transfer.
Call us at 1-805-770-2600
Write to us at:
Active Life Scientific, Inc.
Attention – Marketing Communications
1027 Garden Street,
Santa Barbara, CA 93101